InfoSoup is switching to a new catalog system. This is just the first step in our plan to update and improve InfoSoup to create the best experience we can offer.
- August 14: InfoSoup will go dark at 7 pm.
- August 14: Online bill payments will be unavailable after 7 pm and not available again until September1.
- August 15-16: InfoSoup will remain offline while data is migrated from the old system to the new.
- August 17: InfoSoup relaunches with a new look and new features
New Catalog FAQ
We will continue to update this FAQ with information and tutorials in the coming weeks. Please contact your local library with any additional questions.
Q. Is InfoSoup going away?
A. No. The infosoup.org address and name will remain the same, but the software running the catalog will be different. All the member libraries and sharing between libraries will remain the same.
Q. Will I need a new library card?
A. No. You will continue to use the same library card and library card number.
Q. What will happen to my holds?
A. All your holds and checked out items will migrate to the new system. Your place in the holds queue will remain the same.
Q. Will my PIN stay the same?
A. PINs are and always will be encrypted, so they will not transfer over. A new, temporary default PIN will be your birth date MMDDYY as listed in InfoSoup. Once the new catalog is live, we will provide instructions on changing your PIN.
Q. How will this affect my Libby/Overdrive/other e-resources logins?
A. eResources should not be affected by this change.
Q. Will my Reading History and Lists transfer to the new catalog?
A. Unfortunately these features will not transfer. See our exporting reading history and lists help page or contact your local library for assistance.
Q. Why are we making the Change?
A. We realize that changing to a new catalog will not be without its challenges and frustrations. This is especially true during a time of disruption to normal library service. InfoSoup libraries decided to make this change last November after a thorough evaluation and comparison of our current catalog software with other options. This new system is more cost-effective and efficient and provides a strong foundation for future development.Your local library will be better able to manage all the behind the scenes transactions that make sharing library resources possible.We believe the new system will provide a better mobile experience, have less downtime, and offer improved features for finding and managing your library materials. This is just the first step in our plan to update and improve InfoSoup for years to come.